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IT Support Technician

Demand for our services is rapidly increasing so we require a commercially experienced IT Support Technician to help us manage our client's needs. We are currently seeking a skilled and commercially experienced full time IT Support Technician to join our team at our Walkerville office. The successful candidate will report to and work collaboratively alongside the IT Manager.

The Role

We are currently seeking a skilled and commercially experienced full time IT Support Technician to join our team at our Walkerville office. The successful candidate will report to and work collaboratively alongside the IT Manager.

The role will involve a variety of on-site and remote support, so having a drivers license and a reliable vehicle will be essential.

The candidate will be required to work closely with a diverse range of clients and other stakeholders and take part in various stages of projects, from quoting and planning to rollouts, maintenance and general technical support. An appropriate remuneration package will be negotiated with the successful candidate based on skills and experience.

Required Skillset

The successful candidate will have a minimum of 2 years commercial experience in a similar role and possess a robust skillset in:

  • General hardware / software installation and troubleshooting
  • Network Administration in Windows Server & Mikrotik RouterOS
  • System Administration in Windows Server, Hyper-V & Centos Linux
  • System Administration in Microsoft Exchange & Office365
  • iPhone/Android configuration & support
  • Business Internet Security / Antivirus Administration in Trend Micro & AVG
  • Email Support for POP3 & IMAP configurations
  • Web Hosting Administration in Apache & cPanel/WHM Servers
  • AWS Cloud Infrastructure Administration
  • VoIP System Administration in FreePBX / Asterisk
Required Attributes
  • Strong interpersonal, written and verbal communication skills
  • Exceptional customer service skills
  • Friendly and confident phone manner
  • Outstanding problem solving skills
  • An ability to work within budgets
  • Ability to relate to clients
  • Ability to know when to follow relevant protocols
  • Ability to work under pressure
  • Experience with quoting, accounts and invoicing
  • Have drivers license and a reliable vehicle
  • 2 years minimum experience
Apply / More Info

Digital Project Manager / Web Designer

Are you a digital project manager with web design/dev experience, who prides yourself on attention to detail, and keen to get your hands dirty?

The Role

We are currently seeking a skilled and commercially experienced Digital Project Manager to join our team at our Walkerville office. The successful candidate will report to and work collaboratively alongside the Web Director.

This is a hands on role, where you will manage web projects from start to finish - including fielding initial customer enquiries, meeting with new, existing and potential clients, quoting, liaising with our developers and designers, and ensuring quality is met.

You will call your experience in web design and development to gather and insert content into Wordpress (and some static) websites, creation of graphics and imagery, implementation of Google products, and running training sessions and writing documentation.

Required Skillset

The successful candidate will have a minimum of 2 years commercial experience in a similar role and possess a robust skillset in:

  • Account/project/client management
  • Content creation (Wordpress and static sites)
  • UX knowledge
  • A keen eye for design
  • Frontend development (HTML/CSS)
  • Image manipulation (Adobe CC suite)
  • Google products + knowledge of SEO best practice
Required Attributes
  • Strong interpersonal, written and verbal communication skills
  • Attention to detail
  • Exceptional customer service skills
  • Friendly and confident phone/email manner
  • Outstanding problem solving skills
  • An ability to work within budgets
  • Ability to relate to clients
  • Ability to work under pressure
  • Experience with quoting, accounts and invoicing
  • Have drivers license
  • 2 years minimum experience in web development
Apply / More Info